Preliminary:

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and [BVH Exports i.e. Owner and admin of the Dry Red Chillies App](“we,” “us” or “our”), concerning your access to and use of the mobile application as well as any other media form, media channel related, linked, or otherwise connected thereto (collectively, Application).

You agree that by accessing the application, you have read, understood, and agree to be bound by all of these Terms of Use. If you do not agree with all of these Terms of Use, then you are expressly prohibited from using the app and you must discontinue use immediately.

Supplemental terms and conditions or documents that may be posted on the application from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason.

We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change.

It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the app after the date such revised Terms of Use are posted.

The information provided on the app is not intended for distribution to or use by any person or entity in any jurisdiction or country or state where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

Accordingly, those persons who choose to access the app from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

Objectives:
  • For Application: Need for the Terms and Conditions are for the purpose of stopping abusive users, terminate access or accounts at discretion, and enforce rules and guidelines. It’s the set of rules that users must follow to access, use and continue to use this app. Terms and Conditions together comprise an agreement the legal one, which maintain rights to exclude users from app in the event that they abuse this app, and where application admin can maintain their legal rights against potential abusers of app, and so on.
  • For Users: users will benefit by having an explanation of their rights, rules they must follow, and what they can expect when using this app. It is an agreement which can help users to understand what is expected of them by explaining things like how payments must be made, what a user must refrain from doing, and how to reach customer support with any concerns or for assistance. These terms explain the finer points of app to the user, like how specific processes work, what kind of behavior is expected of users, and how to contact customer support. It also tells them what rights they have as a user.
Scope:

It covers various aspects like usage and prohibition of use, Intellectual property matters, and ownership over content, terminate access or accounts at discretion, and enforce rules, disclaimers, cookies, warranty/limitation of liability and guidelines. It’s the set of rules that users must follow to access, use and continue to use app.

Terms and conditions:
  • Definitions and meanings: The terms appearing in these rules shall be interpreted and construed according to their natural meaning unless a different meaning is provided for the term purpose. Some of the meanings are hereby provided:
    • “We’”/ “us”: stand for the admin and owner of this application “Dry Red Chillies” i.e. “BVH Exports” and any person acting on their behalf like employees, partners including their assignees, executives, licensee, executors etc.
    • “You”/“your”/”User”: means any individual who access the app including the whole sellers, retailers and executives. User also to mean to include any person who registers with the application as user or attempts to register not withstanding whether service of the application is availed or not, for the matters related to IPR, Data collection, and Information technology matters.
    • “Application”/”App” ” to mean the application of “Dry Red Chillies” for the purpose of providing services contained therein the application in the android and iOS.
    • Service or services:” shall means services provided by us with the aid of this application subject to other conditions. More particularly the application offer to sale various grocery items like vegetables, food grains, oil, Pulses, Chillies, Rice and other agricultural commodities etc. for whole sellers and retailers.
  • User Registration: You are required to register with the app. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username your select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
  • Required information: users are required at the time, when for the first time they download the application or any time after that are required to fill in asked information, without which services cannot be availed. Users to register to the applicable category i.e. in whole sellers and retailers. The information so required is to include name, mobile number, email address. details of the shop or store and address and bank account details. Such information is to be provided in the form requested and also correct information is to be provided.
  • Products: We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the app. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
  • Orders:We reserve the right to refuse any order placed through the app. We may, in our sole discretion, limit or cancel quantities purchased per retailer, per whole sellers, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same invoices or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by non applicable category or otherwise.
  • Confidentiality: Information or data entered by users in the application or otherwise known through this application by us shall not be in any case shared with any third party to the prejudice of the users, except when it is required by law or justified by law to do so or where there has been fraud played on by users.
  • Process:
    • Registration: user should register with the application.
    • Provide the Information:
      • Name
      • Mobile Number.
      • Email address.
    • Register as whole sellers or retailers or executive.
    • Search: user can search for commodities offered. minimum purchase quantity to be different for whole sellers and retailers also price to be different.
    • Place Order: accordingly users to place order by checking the quantity required and get price.
    • Payment: user to pay following the payment instructions contained in the app.
    • Executives and procurement executives to register in their respective interface.
    • Log in and other details are offered by admin.
    • Executives to visit the stores assigned and enter the details of orders as per the instructions and procedure laid down in the interface.
    • Other services: other services provided are as follows:
      • Payment confirmation.
      • Notifications
      • Profile update.
      • Change password.
      • History.
      • Invoices
      • Customer care.
      • Offers
  • Payment: user is to make payment using payment gateway or cash. User to be directed to payment gateway following instructions therein payment can be made. For payment user is to go through the payment and refund policy provided in the application.
  • Communication by Users: We may at any time review, scan, and store for the purpose of record and training the messages which users exchanged through this application. This storage and review is also done particularly to detect and prevent fraud, customer support purposes, enforcement of the contracts entered into with us and ensure compliance with applicable law. By using the application and accepting the T&C’s, the users agrees that we may review, analyze and moderate the messages sent or received through the application.
  • Ownership of Content: You shall retain all ownership rights over the content posted in the application, and we do not claim any right or title over the content part.
  • License over content: ownership over content given by user lies with the user however when user uploads or submits content in the app for the purpose of providing service you grant us license over the content to us. Such license allows us to use the content for the purpose of offering service to you and also to communicate, distribute, modify, publicly display or perform, publish, reproduce, store and use such content worldwide. This license granted by you is for the purpose of operating, promoting, marketing and improving our services.
  • Intellectual Property Rights: Unless otherwise indicated, the app is our proprietary property and all source code, databases, functionality, software, designs, audio, video, text, photographs, and graphics on the app (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws in India and international conventions.
  • Disclaimer: The Content and the Marks are provided on the app “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the app and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
  • Prohibited Uses: You shall not (and shall not permit any third party to) on or through the App, either (a) take any action or (b) host, display, upload, modify, publish, transmit, update or share any information, including without limitation any User Content which:
    • Belongs to another person and to which You do not have any right to;
    • Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever.
    • Harms any person/property in any way.
    • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
    • Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting of any other nation.
    • Infringes any patent, trademark, copyright or other proprietary rights.
  • Liability: due care has been taken to ensure that all the information contained in this application is correct; despite all efforts in case of any error we shall not be liable. We don’t give any warranty regarding virus or any other similar programs that may occur due to usage of this application.
  • Technical error: This being an internet based mobile application may sometime mal function or cause some technical problem, we shall try to remove such defects at our earliest convenience, and shall not be liable to pay damages in case of such defect in running of the application.
  • User Representation: By using the app , you represent and warrant that:
    • All registration information you submit will be true, accurate, current, and complete;
    • You will maintain the accuracy of such information and promptly update such registration information as necessary;
    • You have the legal capacity and you agree to comply with these Terms of Use;
    • You are not under the age of 18:
    • You are not a minor in the jurisdiction in which you reside
    • You will not access the app through automated or non-human means, whether through a bot, script or otherwise;
    • You will not use the app for any illegal or unauthorized purpose;
    • Your use of the app will not violate any applicable law or regulation.
    • If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the app (or any portion thereof).
  • Complaints: Any complaints or grievances shall be communicated through email address provided or phone number given, best endeavor will be made to redress the same as soon as possible.
  • Jurisdiction: any dispute arising as a result of usage of this application shall be subjected to jurisdiction of courts in Khammam District only.
  • Governing Law: : these T&C are to be governed as per laws that are in force in India and the laws in the state of Telangana.
  • Exemptionr: user hereby agree that in case of any deficiency or shortcoming or any other damage caused to user due to use of this application or by viewing, shall not entitle them to make us liable and no action of whatever nature is to be initiated or instituted against us subject to refund policy.
  • Other terms and conditions: besides the terms and conditions contained herein orders shall be subjected to terms and conditions of the various banks and financial institution whose card is used by the user to make payment. We shall not be liable to compensate if payment is delayed or wrongly deducted on part of the bank and financial institution.
  • Waiver: user cannot waive either by any act or abstinence any of these terms and conditions and privacy policy.
  • Corrections: There may be information on the app that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the app at any time, without prior notice.
  • Indemnification: You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, Executives from and against any loss, damage, liability, claim, or demand, including reasonable court and litigation fees and expenses, made by any third party due to or arising out of: (1) use of the app; (2) breach of these Terms of Use: (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
  • Contact Us: any person whether user or otherwise can contact us via contact information provided in the app.